At PhantomSound, we believe in transparency and providing our customers with a hassle-free rental experience. Our pricing structure is designed to be fair and competitive, ensuring you receive the best value for your investment. Here's a breakdown of our pricing process:

Customized packages:

We understand that each event has unique requirements. That's why we offer customized rental packages tailored to your specific needs. Whether you need a complete visual and audio system setup or individual gears or instruments, we have flexible options to accommodate your event.

Competitive rates:

Our pricing is competitive within the industry, and we strive to provide excellent value for your money. We regularly assess market trends and adjust our prices accordingly, ensuring that you receive a fair deal.

Clear rental terms:

Our pricing includes the rental duration, setup, and pickup services. We provide a clear breakdown of costs, so you know exactly what you're paying for without any hidden fees or surprises.

Additional services:

We offer optional add-on services, such as technical support during your event, equipment delivery, and sound engineering expertise. These services have separate charges, which will be discussed and agreed upon during the booking process.

Discount options:

We value our loyal customers. Depending on the frequency and volume of patronage, we may offer discounts or special deals to show our appreciation.

For detailed pricing information and to receive a personalized quote for your event, please reach out to our friendly customer service team. We are here to assist you in finding the perfect rental solution within your budget.

Phantom Premium package

Phantom Oracle package

Phantom compact package

Phantom basic package

Phantom easy package

Our Refund Policy - Your Satisfaction, Our Priority

At Phantom Sound, your satisfaction is our top priority. We strive to provide the highest quality multimedia gears and audio equipment to enhance your event experience. However, we understand that circumstances may change, and you may require a refund. Here's an overview of our refund policy:

Cancellation before the event:

If you need to cancel your rental order before your event, please notify us as soon as possible. Depending on the time of cancellation, you may be eligible for a partial or NOrefund depending on the percentage been deposited. But However Our team will work closely with you to find the best possible solution.

Equipment issues:

In the rare event that the rented equipment malfunctions or does not meet your expectations, please contact our customer service team immediately. We will assess the situation and, if necessary, provide a replacement or refund for the affected equipment.

Refund processing:

Once a refund is approved, we will process it as quickly as possible. The timeframe for receiving the refund may vary depending on your payment method and financial institution.

Terms and conditions:

For detailed information about our refund policy, including any specific conditions or exceptions, please refer to our terms and conditions, which can be found on our website or provided upon request.

We are committed to ensuring your satisfaction and will do our best to address any concerns or issues that may arise. Your feedback is valuable to us, so please don't hesitate to reach out to our customer service team with any questions or requests for assistance.